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Thread: Cue courtesy/customer service thread.

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  1. #1
    Join Date
    Jan 2004
    Location
    SE USA
    Posts
    18,443
    I realize this is going in the other direction but here goes...

    My peeve is standing there, the only person in the place other than the employees and having to wait 15 minutes for my order to be taken, then wait another 5 to 10 minutes for my order....

    Just yesterday I was in a fast food place, half my order was filled and sat down while they had a long conversation.. People who can not work and talk at the same time should not be allowed to talk at work!

    Once while traveling, my sister and I wanted a milk shake so we stopped at a Burger King to get one. We stood there for 20 minutes and nobody came to take our order. We were completely ignored and we left without anything.

    And while I am at it... What is with this LOUD music everywhere you go to eat now days? Go out for a nice quiet meal and get blasted out by loud music.. forget table conversation and a nice quiet, relaxing meal... Let's hurry up and get out of here! Outback was horriable, we had to yell across the table and so did all the other people who were there.. Sounded like a darn bar room in there. I won't go back there again.

    A recent visit to IHop, my first time to ever walk inside one.. someone was vacuming the entire place with a yellow vaccum cleaner that was so high pitched that it was driving me NUTS!5 minutes, 10 minues, 15 minutes, 20 minutes, she was vacumming until I called the waitress and asked her to PLEASE shut the thing off or I was going to have to leave! It was killing me! To me that was terriably RUDE! If you got a spill, get it up but leave regular housekeeping for when the place has closed!

    On the correct side of this topic, I was in a airport once and heard a lady throwing a fit at the KFC counter, she wanted chicken wings and this KFC was small with a limitted menu and didn't even have any wings. She stood there and threw a fit and made a fool out of herself. Everyone that heard her was laughing at her.

    Special Needs Pets just leave bigger imprints on your heart!

  2. #2
    Laura's Babies..... Yes I must admit that crappy customer service REALLY aggravates me.... having worked in customer service since I was 14 I just can't see how it can be so difficult to do your job.

    And no one should tolerate that kind of behaviour from someone who is getting paid to provide a service to you. In fact, my hubby often has to tell me to go find a table because I get so frustrated when that happens.

    I remember one time we were at BK and they were SO slow..... and the girl at the register was the only one actually TRYING to do work. Well I guess she forgot to mark orders as "here" or "to go" (now this is not a huge deal) but the manager totallyl berated her in front of all the employees and customers. then a few minutes later the MANAGER handed a customer her order in a bag and the customer just politely mentioned that it was supposed to be for "here" (she wasn't rude or anything she just thought that perhaps it was the wrong order since her's wasn't "to go") the MANAGER then slapped the bag down on the counter and said in a very loud voice "WELL IT SAYS "TO GO"" :EEK: WHAT???? The fact that it was in a bag would not have been a big deal and i would have just taken the bag but after a response like that? I think I would have told the manager that I didn't care WHAT IT SAYS.... do your job and put it on a tray. My husband gave me our drink cups and told me to go fill them up and find a table before I completely lost my mind lol.

    I just have no patience for that kind of thing and I normally won't say anything unless it's really bad and this manager was really bad.... to berate your employees in front of customers is totally unacceptable IMO and any manager should know better.

    but then you get those customers that throw a fit because they asked for three pieces of ice in their cup and they got four pieces instead lol




    R.I.P my dear Sweet Teddy. You will be missed forever. We love you.

    http://www.hannahshands.etsy.com

  3. #3
    Join Date
    Aug 2006
    Location
    Methuen, MA; USA
    Posts
    17,105
    Quote Originally Posted by Laura's Babies
    And while I am at it... What is with this LOUD music everywhere you go to eat now days? Go out for a nice quiet meal and get blasted out by loud music.. forget table conversation and a nice quiet, relaxing meal... Let's hurry up and get out of here! Outback was horriable, we had to yell across the table and so did all the other people who were there.. Sounded like a darn bar room in there. I won't go back there again.
    The music drives me nuts, too! Dad likes the food at TGIFriday's so we go there once every two weeks or so. The music is . . . current pop charts stuff, definitely not from my generation. One recent visit, the music was loud, and the lyrics were . . . X rated, in my opinion. I asked the hostess if they could change the channel or turn it off. She told me it is the store franchise requirement, as they cater to the young twenty somethings. She did soften it a teensy tiny bit. Dad couldn't understand the words; but it was so loud we couldn't converse, and I had to answer all the waitress' questions to him.

    Anyone know the name of the Old Fuddy Duddy's restaurant chain?
    .

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