Quote Originally Posted by Lady's Human
Speaking of media, just a thought:

http://wbz1030.com/pages/3773.php?

It's the WBZ consumer hotline. They help with issues like this at times.

This is a great idea. I hope you have something similar were you live.
In Indy, we have the same sort of thing called "Call 6". the local TV station
guy is a regular feature on the air & website for WRTV, Channel.

It really works, I even used it once & they got my problem handled
quickly & completely.