Grrrr - GE and the refrigerator saga ...

[lizbud]

It's hard to believe that people would have these kinds of problems
with big outfits like Home Depot or GE. Tell them you will
not pay for the inferior product & demand they deliver a working unit
ASAP. I don't blame you for not trusting the fridge to not fail again.

Doesn't either group have a Customer Service Dept.? I'd complain loud
and long till this was taken care of.

[Logan]

Karen, just a thought...........if you used a credit card to pay for the refrigerator, why don't you call them and ask for the charge to be reversed, based on poor performance. Might work!

[Paul]

   Thank you everyone for your suggestions and support. I forgot the Better Business Bureau and Consumer Reports existed. We did use a credit card perhaps that will help.

      Paul

[AbbyMom]

Karen, just a thought...........if you used a credit card to pay for the refrigerator, why don't you call them and ask for the charge to be reversed, based on poor performance. Might work!

Good idea! My hubby and I have found contesting the charges to be mighty effective when the manufacturer wants to brush us off!

We won't buy another GE fridge since the last one had a compressor failure after a year. Oh yeah, the technician said...a known problem. That was 1988.

[catnapper]

What a mess Karen! I'm shocked a company could be so non-challant!

I learned a few years ago that GE just doesn't mean quality anymore. I bought two window AC units for $350 and $250 about 3 years ago. I could have bought the same number of BTUs for at least $100 less each unit, but I wanted something would be around for many, many years. 2 years later and the $250 one cools to a "perfectly pleasant" 80 degrees and the $350 one does manage to cool a 3' radius of air til its C-O-L-D. Two feet away and you're H-O-T. I'm not sure which is worse, the one that manages to cool the whole room to 80 or the one that freezes a 3' zone.... hmmm... maybe you should put my big AC unit inside your refridgerator? Together you might get dependably cold food!

[Daisy and Delilah]

It's hard to believe that people would have these kinds of problems
with big outfits like Home Depot or GE. Tell them you will
not pay for the inferior product & demand they deliver a working unit
ASAP. I don't blame you for not trusting the fridge to not fail again.

Doesn't either group have a Customer Service Dept.? I'd complain loud
and long till this was taken care of.

I couldn't agree more!! What a nightmare