Okay, PTers, I need help. :(

[Sevaede]

Call them, 100 times if you have to, e-mail them, 100 times if you have to. I had problems when I first started with them, none since. It was a mess with my password. I finally emailed and told them "as hard as I am trying to get my password, how do you know it's really me?", I sent it to security. They responded quickly to that.

Your reply made me giggle a bit.

I have made it clear to them that I will be emailing (and now, calling!) them many times. I will be a very big thorn until the issue is resolved.

[borzoimom]

The customer means the vendor. They can set up their accounts either pay pal sends a receipt or they do.
I am glad you got your answer though. The only time they said I had a wrong password, they just wanted me to go through the page to verify the account.. anyway- good luck.

[Sevaede]

The customer means the vendor. They can set up their accounts either pay pal sends a receipt or they do.
I am glad you got your answer though. The only time they said I had a wrong password, they just wanted me to go through the page to verify the account.. anyway- good luck.

No, the person making the purchase is a customer. The person supplying the purchased item is the vendor.

It's not a hit and miss thing like "hey, do you wanna send a receipt this time or shall I?".

I never have gotten the password wrong. I made that clear. I have not had to verify anything, etc etc etc etc etc.

I have not gotten any answer, though, thanks for your concern.

[gini]

This is just a thought, but have you checked your spam mail filter?

Has your email address been changed?

I have been transferred from Comcast to Time Warner and they are throwing all kinds of things into the spam folder.

Check it out - maybe they have responded and you aren't getting it through your regular "inbox" on your email account.

[Karen]

Yes, as Gini said - check your "spam" or "junk mail" folder. You'll probably find a whole lot of paypal responses in there! You then need to mark it as "not junk" or add it to your address book, so they don't keep going to spam.

[Sevaede]

Yup, I have been checking my spam folder as well. I also double-check and look in my trash can as well.