customer service

[RedHedd]

I hear ya, all the help centers have moved to India. They really don't give a flying .... it's all about the mighty $$ and saving a few at our expense. I know our time is precious, but THEY don't seem to understand that .... press 1 for more options

[borzoimom]

I SPENT 5 DAYS talking to every pin head known to man kind- and told countless times i was in the wrong department- AND IT WENT THROUGH JUST AS I SAID on the first conversation.
Retired or not, and I am only 46, my time is value to things. I have things to do and dont have timeeeeeeeeeeee for such nonscense. I think we should alllllll look for small companies- a few bucks more would be worth it to me if I got a real person when I talked.
Number one- from the getgo ask their extension and ask them to spell their names
Number two - ask who their immediate supervisor is FOR YOUR RECORDS.. etc etc etc..