i´m not used to Petsmart grooming since we dont have one, but where i took my dogs if i asked do you have time to do "x " and they said yes i wouldnt expect to deliver right away as i consider "yes, we do still have open spots and are not full for the day yet" so i took that in consideration asn took my dogs in the morning and picked them up at the afternoon (obviosly thay take more time since they are bigger adn fluffier than Fenway) but 3 hours seems considerably, whats not its the price i assume hes a small doggie and besides he was not having a cut thats way too much for just a bath......... maybe what flatcoatlver said kinda makes more sense the bath being 17 and the add on (i wanna think bandana) another 15 but they SHOULD¨VE had warned you beforehand.......

for my dogs bath, brush, nail and flea tick prev thay charge around 50 but i found a place where they only charge me half for the exact same job, same products AND in half time done........and they are HUSKIES!!!

sorry about that experience but maybe stick to your groomer of find another small business that does that, as i find pet stores and vet clinics to overcharge.........