PetSmart Grooming Experience

[My Peanuts]

Sorry about your bad experience.

I just do all this myself for my dogs. I like doing it

[Friendy2004]

I used to work at PetSmart as a cashier and I just wanted to add something that may help clear up the price issue. The Patriotic Pup package you mentioned is $15 but it is an Add-On to a bath. Technically the bath was $17 plus the $15 add-on package.

Not saying that what happened was just, but hopefully that clears up the confusion about the cost.

[Husky_mom]

i´m not used to Petsmart grooming since we dont have one, but where i took my dogs if i asked do you have time to do "x " and they said yes i wouldnt expect to deliver right away as i consider "yes, we do still have open spots and are not full for the day yet" so i took that in consideration asn took my dogs in the morning and picked them up at the afternoon (obviosly thay take more time since they are bigger adn fluffier than Fenway) but 3 hours seems considerably, whats not its the price i assume hes a small doggie and besides he was not having a cut thats way too much for just a bath......... maybe what flatcoatlver said kinda makes more sense the bath being 17 and the add on (i wanna think bandana) another 15 but they SHOULD¨VE had warned you beforehand.......

for my dogs bath, brush, nail and flea tick prev thay charge around 50 but i found a place where they only charge me half for the exact same job, same products AND in half time done........and they are HUSKIES!!!

sorry about that experience but maybe stick to your groomer of find another small business that does that, as i find pet stores and vet clinics to overcharge.........

[Shelteez2]

The shop I work would have charged you approx $30-35 for a tidy up on a dog like Fenway. That is a bath, dry, nails clipped and face feet and sanitary trip. (Those are also Canadian prices btw)

We don't take walk ins (in fact we are booking for October right now) but this is how it works with us. We ask that people bring their dogs in between 7:30 and 10:00 in the morning. Then we work on a first come first serve basis. If a dog Fenways size came in right at 7:30 he would go home at about 9:00 - 9:30 am. A dog the size of a golden would go home around 11:00. We try not to keep dogs longer than 3 -4 hours (depending on size). The only reason we would ever keep dogs as long as 8 hours is if the owners had to work all day and couldn't pick the dogs up.

I'm sorry you and Fenway had a bad experience. I think with big companies like that it's just the luck of the draw. I'm glad you have a regular groomer who you are happy with.