PetSmart Grooming Experience

[shais_mom]

I took Keegan to PetSmart and had the delux groom and they had her for 4 hours.
I didn't mind b/c I did a lot of shopping.
Sorry for your bad experience

[Muddy4paws]

A dog in the shop I work in can vary depending how much the dog will allow you to do to him, If the dog is only in for a bath it normally takes around an hour and 1/2 and we dry using hand driers and a blaster but if the dog doesnt like either of these it does put on like an hours cage drying time, but if the dog likes the driers then normally a dog up to a retrievers size will take about an hour and 1/2.

I'm imagining Fenway to be a small dog? I cant see how it would take 3 hours just to bath and blowdry and I can see where you are coming from with that especially if they wasn't busy!

Can I ask what part of him was still wet when you got him back? was it is head? Sometimes we need to give back a dog with a toweled dried head if they get spooked by the driers

[elizabethann]

I'm imagining Fenway to be a small dog? I cant see how it would take 3 hours just to bath and blowdry and I can see where you are coming from with that especially if they wasn't busy!

Can I ask what part of him was still wet when you got him back? was it is head? Sometimes we need to give back a dog with a toweled dried head if they get spooked by the driers

Fenway is 20 pounds. His backside & tail were wet. His head was dry. In fact, they didn't even wash him that well - his muzzle was still dirty.

Glad I didn't tip.