Did you call Dell or Compaq Computer recently?

[Tubby & Peanut's Mom]

I was on vacation all last week so my boss had to do payroll. I have a step by step instruction list typed out, and this thing has at least 80 steps to it and is 3 pages long, so I didn't think I missed a thing! So here's Terry and I trying to get the motorhome through heavy traffic and parked last week when my cell phone rings - it's my boss. I had typed the instruction "Hit the Insert key" and he was wondering where that was. I told him it was on the keyboard near the Delete key. He says "Oh, you mean the insert key on the KEYboard! I was looking all over the screen for something that said Insert."

Therefore, yes, I believe every one of these calls was real.

[Randi]

LOL again. I saw this about 5 years ago .. or more, and from my experience with collegues, I think most of them could be real. And there's this one:

Caller: "Hello, is this Tech Support?"

Tech: "Yes, it is. How may I help you?"

Caller: "The cup holder on my PC is broken and I am within
my warranty period. How do I go about getting that fixed?"

Tech: "I'm sorry, but did you say a cup holder?"

Caller: "Yes, it's attached to the front of my computer."

Tech: "Please excuse me if I seem a bit stumped. It's because
I am. Did you receive this as part of a promotional at a trade
show? How did you get this cup holder? Does it have any
trademark on it?"

Caller: "It came with my computer. I don't know anything
about a promotional. It just has '4X' on it."

At this point, the Tech Rep had to mute the caller because
he couldn't stand it. He was laughing too hard. The caller
had been using the load drawer of the CD-ROM drive as a
cup holder and snapped it off the drive.