Did you call Dell or Compaq Computer recently?

[Lady's Human]

Having almost 20 years in the Army's equivalent of IT, I can believe they would be real calls.

I once issued a radio to a lieutenant, complete with an instruction manual. All the cables were keyed, so not only would they only fit one jack on the radio set, they would only go in one way.

I got a call from a sergeant about an hour later. The sergeant was OBVIOUSLY trying not to laugh, and he asked me to come up and tell the LT what was wrong with the radio set. I got there to find a blackened, melted mass of metal and plastic that had once been a state of the art US Army radio set. I asked the LT what happenned, so he told me "Well, sergeant, I couldn't get the power cable to go into the jack so I put it in with a hammer and turned on the power supply."

It ain't just Dell customers......

[critter crazy]

Having almost 20 years in the Army's equivalent of IT, I can believe they would be real calls.

I once issued a radio to a lieutenant, complete with an instruction manual. All the cables were keyed, so not only would they only fit one jack on the radio set, they would only go in one way.

I got a call from a sergeant about an hour later. The sergeant was OBVIOUSLY trying not to laugh, and he asked me to come up and tell the LT what was wrong with the radio set. I got there to find a blackened, melted mass of metal and plastic that had once been a state of the art US Army radio set. I asked the LT what happenned, so he told me "Well, sergeant, I couldn't get the power cable to go into the jack so I put it in with a hammer and turned on the power supply."

It ain't just Dell customers......

ha ha ha ha!! I worked full time for the new york army national guard, and i have to say that officers are supposed to be the bright leaders of the army!! but boy do most of them fall short!!!!!! ha ha ha ha ha!!!

[Tubby & Peanut's Mom]

I was on vacation all last week so my boss had to do payroll. I have a step by step instruction list typed out, and this thing has at least 80 steps to it and is 3 pages long, so I didn't think I missed a thing! So here's Terry and I trying to get the motorhome through heavy traffic and parked last week when my cell phone rings - it's my boss. I had typed the instruction "Hit the Insert key" and he was wondering where that was. I told him it was on the keyboard near the Delete key. He says "Oh, you mean the insert key on the KEYboard! I was looking all over the screen for something that said Insert."

Therefore, yes, I believe every one of these calls was real.

[Randi]

LOL again. I saw this about 5 years ago .. or more, and from my experience with collegues, I think most of them could be real. And there's this one:

Caller: "Hello, is this Tech Support?"

Tech: "Yes, it is. How may I help you?"

Caller: "The cup holder on my PC is broken and I am within
my warranty period. How do I go about getting that fixed?"

Tech: "I'm sorry, but did you say a cup holder?"

Caller: "Yes, it's attached to the front of my computer."

Tech: "Please excuse me if I seem a bit stumped. It's because
I am. Did you receive this as part of a promotional at a trade
show? How did you get this cup holder? Does it have any
trademark on it?"

Caller: "It came with my computer. I don't know anything
about a promotional. It just has '4X' on it."

At this point, the Tech Rep had to mute the caller because
he couldn't stand it. He was laughing too hard. The caller
had been using the load drawer of the CD-ROM drive as a
cup holder and snapped it off the drive.