I'm glad you have an alternative facility for care.

Another thing you should do - go to the Medical Records Department in the hospital you went to the other two times. Request that they supply you with copies of both E.R. visits. You might have to fill out a form, and might have to pay a small fee for them to copy the records.

I'm assuming it works the same in Canada as in the USA. These are YOUR records, and you have every right to a copy of them. Then if there are any complications due to their stupidity, you have a copy of what they didn't do.