Oh no! Its so sad to have lost your sweet Teddy. But to have to deal with misplacement of his ashes is horrible and I'm so sorry you're having to deal with that.

On things as important as these, people really need to take the extra few moments to make sure things are correct.

Are you going to write a letter to the vet clinic, summarizing your experience with them? Most vet clinics have very young, highschool students working for them and don't always see the full picture. Maybe if you wrote a letter and explained how much it hurt to see their general lack of concern over something exreemly important to you, could be a lesson to the clinic? (While it should have been common sence to verify last names, species, etc.)

Again, I'm sorry about Teddy and this sad situation with his ashes.

((((hugs))))))