Its horrifying how bad Delta treats its customers. I for one was rerouted on a Delta flight because of a storm a few years ago and the entire planeload of people were treated like dirt. They made no attempt to get us on another flight and were as rude as can be.Most of us were greeted warmly by other airlines who were more than happy to take Deltas tickets. That day, I decided to NEVER fly them again much less ever put one of my pets in their care.
All petowners out there: Boycott Delta and e-mail their offices in Atlanta and tell them how you feel about this poor puppy. They should be ashamed of themselves and I hope they finally do go out of business.