Quote Originally Posted by Ally Cat's Mommy
I would have expected that if the rude customer was so finicky about not being English, she would have said " I'm Scottish / Welsh " etc

^Yes, I would think that too.

This is my biggest pet peeve!!!! I have so many people say to me "I am English, not British" or vice versa. what does it matter??? It makes me crazy! I understand if people from Scotland, Northern Ireland, and Wales prefer not to be called British or English, but really their passport says British. People just love to snarky sometimes.