You can't put a country/city code into the Zip field on several different systems. For our members at work we have to put the country/postal code in the city field and leave the Zip field blank or the system tries to find a US city to match it to. No doubt Carole's postal code in the zip code for parts of DC. For many countries you can start the country code with a letter and it will work (i.e. I-73021 Roma Italy) or D-57021 Munich Germany