I've been dealing with cruddy return policies for years...

Computer parts and computer software cannot be returned, only exchanged, after opening. I can't count the number of times I've gotten some software that just refused to work, even though my friggen specs matched what the program requires...

I've done the exchange for an unopened box, go to another store and return it trick. Unfortuneatly, computer stores are getting wise to this

So much for saving money!