Donna if you have no luck getting it exchanged , perhaps you could consider selling it for a little less than you purchased it for, do you have a paper that takes free adverts, I am sure if you sell it for five bucks less someone will eagerly buy it, at least you will have only a small loss to bear and can make up the rest and buy the Cd set.

I can sure see your fustration though and sympathise, if and when you get the CD, let me know how good it is, I am a huge Eagles fan too, they never came down to NZ this time, only Aussie, really p.ss.d me off bigtime, never mind saw them live for Hell Freezes over tour, have the video of that too.