I agree with what you are saying to a certain extent, however the person he threw the phone at required several stitches to their forehead, now that is not nice, Russell is known for his hot temper, like anyone else he has to learn self control, just because he could not phone is wife in Australia, yes I would be mad too, but I would not throw the phone at the hotel clerk intentionally wounding them ,would you?

None of us know the full details as such, but whatever the reason he just cannot take the law into his own hands and assault someone provoked or not.