Parton me if this sounds ignorant, but is Canada's pet laws different than the U.S.? Maybe if you could get some concerned people to hold a little protest outside of the store or hand out flyers to customer's as they enter discribing the neglect of the pets. Or have people sign a petition for change and send it to the main corporate office. Sometimes getting the media involved does allot. I hope there is at least something to be done.