Quote Originally Posted by phesina View Post
Oh, dear.. Well, that's too bad, then. They should have at least let you know what was going on.
Exactly!!!! A company that is worth their salt, so to speak - will keep the customer INFORMED regarding any order, disputes, delays, etc, etc. If they choose to ignore the issue that their customer has an issue - then they are digging their own "proverbial grave". I worked in customer service for 30+ years - 21+ of those years with the same company. Had I not responded to a client's request, issue, etc, and not kept that client informed - then I would have been looking for another job elsewhere when the company president got wind of my "dereliction of duty". Afterall - keeping the client happy and satisfied is what it's all about, and bottom line is - that client is my paycheck (by way of my company's owner). No customer satisfaction, then that customer will take his business elsewhere.

Okay - seriously done with this mess. To Teespring - I am just a pain in the butt drop in the bucket.