I don't think she's in the wrong line of work, caseysmom, I just think she had a bad day. It happens to everyone.

Marigold, please talk with your neighbors. Explain that you don't want to be a "grumpy old lady" but that they are yelling so loud that it really does hurt your ears. Explain that the loudest yells should only be used for real danger, as of now, someone could be trying to abduct their kid and no one would react because they yell so much all the time!

Explain that you don't want to call the police or anything, but they really are disturbing the peace, and if they could just tone it down a few decibels after 6 p.m. (or whatever time you usually get home), you would truly appreciate it. Sometimes a simple conversation is all it takes.

Then, if nothing changes, you could try talking to the kids, if you are up to it, maybe while holding a kitty that would be amenable to being petted and fussed over, and that might work.

It is worth a shot, after all!