That's horrible! Personally, I cannot STAND Comcast. They charge wayy too much for what we get. Our internet is slow, when it's supposed to be fast, and they keep saying there is nothing wrong with it! They never seem to really care when we are having problems with the cable or internet. Right now my mom is the one paying the bill so I have no choice in the matter, but I certainly won't choose Comcast as my service provider when I'm on my own.