I think she may owe you for for the hour, plus the time you took to write out your post, your billing and wondering about the suggestions.

Put it in the fricking mail and tell her that you are a tech and have problems with MSO.

When I ran into problems like bosses that didn't know enough to get things rolling, I told them I was a moron.

I learned Word and Excel on my own, then when I HAD TO TAKE a class I knew a little more that I needed.


Give her a list of the Dummy books too.


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Will your business suffer if you 'skip' over this client?