Wow,I'm glad then that I posted this and you found that defective one before something really bad happened. That would have freaked me out even more than my experience did! You may want to contact that vet tech from Ceva listed on my email and tell her what happened. They may replace your unit for free, or tell you how to go about getting a refund for that unit depending on where/how it was purchased. I'm glad the other units are working fine and safely for you.
It's a shame too, because they really do work better than the Feliway spray. I wish they'd just make one of those aerosol (sp?) things that takes a AA battery and spritzes automatically at set time intervals. Seems to me it would be much safer and nearly as effective.
Anyways I spoke with my boss and he had me call the district rep for our distributor. I explained to her what was going on and what the email contained from Ceva. The rep is going to send a call tag and pick up the units I have, send them back as defective, and replace them with new ones. By doing it this way it shouldn't cost me a dime extra, but it's a long way of doing it. Based on past history with waiting for call tags this could take a few weeks to get replacements!
**edited to add** The instructions with my diffuser says to replace the diffuser every 6 months. While I originally thought that was a bit unecessary, given others experiences and my own I wonder if the diffusers short out or something after awhile??
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