Quote Originally Posted by kitten645 View Post
"One other thing that drives me completely crazy is when people pick up a perishable product and then change their minds about it and then leave it in some other aisle to rot. The other day I found a roasting chicken, still hot, sitting on a shelf with the dried pasta. I took it back to the deli and gave it to one of the staff. "

I was told by health code law, food that who's whereabouts could not be accounted for and therefore temperture controlled must be disposed of. THAT makes me sick. What a waste! I've tried getting the deli to give me stuff they are disposing of for the ferels but I was told they could get into alot of trouble for doing so. Don't know if it's truly a law but at least that's the practice at my store. It's a toss-up..do I really want to be purchasing food that has been contaminated without my knowing or do I put up with the shameful waste?
At Giant stores, it's called SHRINK. Anything that causes a loss of product or revenue. If something is rung up in the wrong department, if it's keyed in by hand, if something cold is left out and it's now room temp. All that kind of thing.

I hate the word SHRINK, and one of the front end managers I've worked with freaked me out about it really. I was ringing up a customer, and she must have been shopping for hours, seriously, because so much of her stuff was defrosted and the paper packaging was falling apart on the frozen items because they were soggy. It was a mess. Well, she decided she didn't want this block of cheese she had picked up. So, I push the button to get a check out coach, because at this point, the cheese is warm. So, the check out coach on that day comes over, and I'm handing her the block of cheese and saying that the woman didn't want it, and she literally starts shrieking at me! "This is warm! How long has this been on your register? This can't go back on the shelf! THIS IS SHRINK! You know the store loses money on this!!" OMG. I'm standing there, absolutely speechless, because I don't know what to say. I didn't leave it out. I didn't put it in a cart and walk around for 2hrs and let it get warm. I'm trying to tell her that the customer didn't want it any longer, and all she's doing is screaming about SHRINK and marking the package of cheese with a big X.

We do get a lot of damages, we get a lot of packages where they shouldn't be. If anything is perishable, and it's left on our registers after the customer leaves and forgets it, normally it's taken right back to the refrigerated section and if/when the person comes back in, they are told to go and pick out their selections again. Anything that is still frozen is put back. Anything that is the slightest bit warm is marked with an X and is put in damages and is not restocked. At least this is how it is at our store.

SHRINK. The word makes me shiver, and here I always thought it referred to something else, lol.