It's horrible how one or two bad representatives of teenagers can make people think we're all irresponsible. People need to realise that there is no miraculous transformation from a teenager that is simple and grouchy as they turn 18 - adults can be incapable of doing their jobs properly too.

Sometimes I have customers talk down to me at the shelter. It does bother me a lot, but I don't let it get to me, I just answer whatever queries they have and that is it. When someone shows me respect, however, I'll go out of my way to help them. I appreciate people who appreciate me. I definitely can understand why that guest made you mad!

I think when some people start showing teens a litle more respect they'll start getting some back.