You are doing your best and sounds like you are working it all out. That is all you can do....your best!

Some people are just to toxic to be around and she sure sounds like one of them. If she has quit smoking, that is a big part of her short nerves right now. I dosen't help any but you can understand it. (at least I can)

Just do your best Catty! I am not program savy when it comes to computers and I probably would have messed it up far worse than you did and I find the instructions that come with some of them more confusing than the program.