Oh Karen, so sorry. NO ICE CREAM???? I do agree that is a major crisis.

Home Depot should be able to get a new one out to you, take away the busted one, and no cost to you.

AND -

MAYBE you want the new one to be a different brand? Also possible, at this point. Especially if the new one costs the same or more (even just $5 more). They "may" have a little problem if the new one costs a bit less, not sure.

Have you checked what Consumer Reports suggests for refridgerators? I always "try" to check them at the library before buying a big appliance.

Let us know.

Oh, and mruffruff, there have been great improvements in 18 years. You will find a new one will cost much less to run annually.