Good grief, Karen! Time to nail Home Depot, I think. This should all be covered under warranty and if you aren't happy, they should be all over it. I'd forget GE and work with the store you bought it from!

We have a Fridgidaire refrigerator and I'm having my own set of issues with it, but nothing like you describe. I get crushed ice when I want cubed ice and the freezer portion seems to forget that! LOL!

Logan