That was very good information. I got upset about people swearing they would call me back, and then didnt- and the next one do the same..
YOu know allstate has a commercial about your real representative. I think all companies need to take that approach. IN a effort to save money, sometimes we put ourselves in the position of dealing with these companies that really have the poorest in service.
I took a week to resolve this issue we had. And I was recupperating from surgery so this pattern of customer service, or should I say lack of customer service was even more aggravating!!!