Can you say LAWSUIT??? I'd be on the phone to small claims within seconds. First off, there's no way they should be charged for time BEFORE '85. And where do they get off sending them a deliquent bill almost 20 years after the fact??? The pet cemetary should have to pay for all that since it was their fault for not charging in the first place and only sending the bill 20 years later. I'd be FURIOUS! That would be like someone telling me 50 years after my grandparents passed away that the maintenence needed to be paid on their sites... it's the same thing. I'm sure there are more options for these people. It just ticks me off!!