Well, first off, go back and tell them every thing you just told us. Print this out so you don't forget a thing. And try to deal with someone else. Call and set up a time to see someone, other than her if you can. Is it a different prescription than last time? Have them re check if it is, maybe they are wrong, and it should be free to re check. A different brand of lens 'might' be a different view, but you should get used to them quickly, a few days at most. Have them check the glass to make sure it is the prescription that it was written for.

Now having said all that.

My first pair of progressives, (yes, I'm Old) was a mess, I thought. I went back 12 times. How could anyone wear these and for $500.00. You can only see out of a fraction of the glass. Dr. said I would get used to them in a couple weeks. 9 months later I got in the shower with them on. OHHHHHHH, I must be used to them, I forgot I still had them on. Now several pair later I love them.

3 weeks ago I went to Sears to pick up my new glasses, (only place my new ins. will let me go). I kept telling the lady this is not my prescription. She checked it, it was just as the tech had written. It was a Sunday afternoon so they couldn't call my Dr. to check, I had the card at home. The tech hadn’t taken a copy of it. When I called to repeat the prescription to her later from home, the tech had written 10 and it should have been 105, big difference. So they had made them wrong. Also I had paid $60 more to get the edges of the frameless glass ground shinny, they hadn’t done that either. So I still do not have them, at the end of the wk they say. Hopefully they will work. It is a different brand of lens and a new prescription.

Sorry for going on and on, once I got started I couldn't stop !!!
Katz