Maybe it's just kindness on their part. We just recently lost Roxie, it wasn't too long ago Spike had major problems, and now Bo is not doing so well. Plus they realize all the time, work, and money we've put into helping the ferals. They've always tried to help with donating food, taking us in ASAP, and discounting some of the costs. They're wonderful and I appreciate their kind gesture. Not many businesses these days are very thoughtful to the customers. Hats off to my vet!