Jen, strangly enough I have just finished reading a book by animal communicator Sonya Fitzpatrick. Actually, I got it thinking it was a sort of reading cat body language and sounds book. Anyway, in just reading her book I am not fully convinced about her abilities, or indeed any other persons ability in that way. But, even having said all that, if Jim were mine and doing that sort of thing I would be more than willing to give her, or someone like her a try.
In case you want to know more about Sonya here is a link to her website.
http://www.sonyafitzpatrick.com/

Good luck with Jim, with whatever way you try to solve his problem.

Chris