To illustrate how inane postal management is:

A few years ago they started pushing customers out of the local post offices. They started selling stamps at CVS,wal mart, etc. (who, by the way, is under NO obligation to sell them to you for .44, they can make a profit if they want to)

Then they reduced the number of window clerks, because they weren't getting as many customers in the offices.

After doing that, they started the mystery shopper programs, and started penalizing clerks for not asking all the right questions........

then they started penalizing clerks for the lines not moving quickly enough.....

Then they expanded the product line to include priority mail......

and added to the number of questions you're supposed to be asked.....

and reduced the allowable wait time in line......

Then they removed vending machines from the post offices, so you have to either go to the window to get stamps, or go to CVS.

All of which lead to a spiral of ever more irritated clerks, and longer wait times in lines, which, by extension, reduces foot traffic in the offices dramatically.

Their solution to their revenue issue? Start selling more crap in the offices, which relies on foot traffic, which you've largely elmiinated through your own actions.

Tell me again why we're losing money?

Postal management is BRILLIANT!