We're still firing on all cylinders, thank goodness ... but with changes. As economic conditions impact areas of our business, we need to re-think how we use our people resources and I admire our senior leaders for being proactive in their thinking rather than reactive. Being a subsidiary of a fairly large and powerful, conservative-thinking Canadian organization really helps.

I am fortunate to work with a small team who manages our largest client and as such, although everyone is feeling the impact of these times, in a sense we are busier in maintaining that relationship and thinking through new strategies to protect that portfolio. I'm grateful to have this opportunity and my heart really hurts for all those whose lives today are being disrupted and disarrayed.

As challenging as things are, I hope there are good lessons learned from this situation and that we all come out in a better place.