Desperate Help Needed - Noah

[shais_mom]

well I thought you said $160 in your txt but then I checked your earlier post and it said $260 so I changed it.
Glad I was confused !
I changed my post.

[NoahsMommy]

***IMPORTANT BALCOM CANYON PET LODGE BALANCE UPDATE!!***

I spoke with one of the office girls on my way home from work. The new and final total (good thru pickup on Saturday) is $200.00. I asked what the most recent donations were and she said they recieved 3 checks on 1/15 and 1 check on 1/18. One check was for $100.00. Another transaction was for $60.00 via a credit card. <-- I believe that was the most recent transaction. Balcom does NOT tell me WHO donates, only the means (ie: check, cash, credit card) and the amount. That's why I really like to have you PM me or post here so I can properly thank you all. ((((hugs))))

In order for me to pick up Noah on Saturday, I have to have the balance paid for by the end of business tomorrow afternoon. (FRIDAY)

If you have donated after 1/18 will you PM me? I want to make sure they are applying the payments. Or, if you feel more comfortable, you can call them: Phone: (805) 523-7076.

I'm wondering if they aren't applying the payments correctly, or if that girl was wrong. As per our convo this afternoon, she had a check for $100.00 that was from 1/18. But, that check I was asking about was supposed to be from someone who posted she mailed it on the 22nd. Granted, that's a "common number", so maybe they haven't gotten that one??

Would you mind calling Balcom, guys? Make sure that what you've sent or called in has gotten there? I would do it, but I don't know how much as been sent, when and what form of payment. If you prefer, you can tell me this info, and I can call? Whatever works.

Thank you SO MUCH, guys.

I love you all to pieces!

[gini]

Kelly, then they do not have my check posted yet.

I just called them and left a message about my check - because I want to be sure you get the credit and don't have to pay when you pick up Noah.

xxoo Gini

[NoahsMommy]

Kelly, then they do not have my check posted yet.

I just called them and left a message about my check - because I want to be sure you get the credit and don't have to pay when you pick up Noah.

xxoo Gini

Thank you, Mom!!

This is why I asked the girl at Balcom to tell me about the last 5 or so transactions. I knew there was at least one or two that hadn't posted yet.

(((((((((Hugs)))))))))

[Cinder & Smoke]

I knew there was at least one or two that hadn't posted yet.

***
I think you ought to "audit" their accounting of Noah's finances ...

How did the "Final Bill on this coming Saturday" go UPWARDS
from $160.00 to the latest total of $200.00 ???


As for their informing you - they certainly SHOULD be advising you WHO donated -
most places withold the amount the person donated.

Unheard of to refuse to acknowledge the donor.



Good Luck on Saturday claiming da Kat!
Happie MOVE Tomorrow!!


/s/ Phred

[NoahsMommy]

***
I think you ought to "audit" their accounting of Noah's finances ...

How did the "Final Bill on this coming Saturday" go UPWARDS
from $160.00 to the latest total of $200.00 ???


As for their informing you - they certainly SHOULD be advising you WHO donated -
most places withold the amount the person donated.

Unheard of to refuse to acknowledge the donor.



Good Luck on Saturday claiming da Kat!
Happie MOVE Tomorrow!!


/s/ Phred

Phred,

The more I wrote out that post, the more I feel I need to talk with a manager and have them fax me an accounting of Noah's ENTIRE stay. I've asked repeatedly for them to keep a list for me...for my "thank yous" and then planned on coming here and making sure you all agreed with it. In the past, when I've paid with a CC, they don't give you a CC receipt! You have to ASK for one! I don't know if this is because a bunch of high-school girls work there or what, but when it comes to the accounting, they need a MANAGER to apply payments.

I'll call them first thing tomorrow AM and strongly insist on an itemized statement of Noah's stay.

Hugs, Kelly

P.S. I just spoke with my brother. We're getting the "heavy stuff" to the apartment during the day on Sunday. Kevin is renting us a big truck so we can do it in one trip. Saturday will be "making a bed with blankies", moving boxes, kitchen stuff, kitty stuff, etc. I think Saturday night will be a "camp out" on the floor until my bed comes the next day. ha ha Hey, anywhere my kitties are, is PERFECT with me! YAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[Karen]

It's almost the day! We're all looking forward to it with you!

Oh, and is Darling a definite new roommate?

[Ginger's Mom]

As for their informing you - they certainly SHOULD be advising you WHO donated -
most places withold the amount the person donated.

Unheard of to refuse to acknowledge the donor.

Most places are charitiable agencies or organizations that are familiar with dealing with such things. I thought that Noah was at some sort of cat boarding facility, and they probably are not used to receiving charitable contributions. They only have someone to do the book keeping for their clients payments. I really don't think they should be blamed for failure to keep a list for Kelly. They can tell her when payments were received and the amount received, that is part of their regular book keeping practice. They probably have no need of any other information as it is not part of their normal service/operation. They should not be held responsible for keeping addtional records not needed for their business. Were they asked and did they agree to do additonal book keeping for Noah?

[NoahsMommy]

Good Morning,

I agree that they don't necessarily owe me a listing of WHO gave what. I understand they aren't used to this type of arrangement or set up to do this. I'm sure more than one person there applies payments, be it CCs over the phone or mailed in checks.

I DO, however, expect they will have the means to fax me an itemized statement with the charges and the payments listed. That should be apart of their regular reciept system.

I've called and left a message with a fax number and my work number. This was at 8:10 a.m. If I do not hear from them by 10:00 a.m., I'll call again.

Thanks so much, my loving PT Family.

Love, Kelly & Noah

[Cinder & Smoke]

... She said that "someone" called yesturday and paid the remaining balance of $200.00!
Whoever did that, will you please PM me so I can properly thank you?

Kelly ~

If you re-read post #271 from yesterday, I think you'll know "Who Dun It".

I just called them and left a message about my check -
because I want to be sure you get the credit
and don't have to pay when you pick up Noah.

THANKS, "Mystery Donor"!!

[carole]

Wow following this thread has been truely amazing,what wonderful people you all are.

[ramanth]

Continued prayers that all goes well this evening.

[dukedogsmom]

Thinking of you. Hopefully, by the time I get to work, you'll have been able to come here with an update. I hope all is going well.

[ramanth]

Great news Kelly! Best of luck for a smooth move.

[carole]

How exciting it was to read your good new's Kelly, i am thrilled to bits that you have the much needed support from your parents,it will make life that much easier for you, i guess the power of PT work's again, eh? take much care and here's to a wonderful stress free life from now on, surrounded by your beautiful furfamily.