A BUSY one! I know my grooming shop is over-booked and under-staffed. I could easily keep four to six more employees busy ... I currently have two, besides myself. It is HARD to find a good groomer, and I'm picky. We barely have time to get the dogs groomed. If we stopped every two minutes to answer the phone all day long, we'd NEVER get a dog done! So, hire a secretary, you say. I'd LOVE to ... can't find one of those, either. Our county is experiening a huge boom right now, with way more jobs available than people to staff them. It's nuts. So, my customers get the answering machine probably more than 50% of the time. They leave a message, I call them back. Not a problem, obviously, since we're booked solid until March.
Yes, I understand, I just called probably 4 places and they all had answering machines, and I just wanted a price.

Understaffed you are, and me looking to get back into the "kennel" field...hmm where in Wyoming are you? LOL