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Thread: Help - need ideas for dealing with manager

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  1. #1
    Join Date
    Nov 2003
    Location
    Tabbyville, PA
    Posts
    15,827
    Problem is, this new thing came directly from his boss! His boss's boss might stop by the store today and of course I will be out of town on a business meeting for my design job. Otherwise I would have happily hung out at work all day unpaid just to talk to the regional higher-up.

    I talked to the person who trained me a little bit last night... I couldn't go too deeply into the conversation because my asst. manager was standing right next to me listening, so the conversation consisted solely about clickers (BTW, the ast. manager agrees with me but not enough to put her own butt on the line). Anyway, she said she had troble last year with the dude who's coming to my store this afternoon. He tried to tell her that they can't give out clickers. She went to war and told everyone that even though this is a clicker based training program that the company didn't feel it was necessary to provide clickers. Oh boy did that get a reaction when a swarm of customers converged on them! Problem is, I am not as blunt as she is (she has no fear of loosing her job, while I do) and she also has a HUGE customer base and I do not (yet)

    She said if I can't resolve this nicely with my manager to call her back and she'd give me to direct number to the person who WROTE THE CURRICULUM and get HER involved.

    I'd prefer to solve this rationally and nicely before I pull out guns and wage war. I just need to know how to approach him. He's a fair guy but cheap. I honestly feel that if I can come up with a logical and sound arguement that I'd "win". I have the fact that he really likes me on my side -- he doesn't like too many people. (PS: he named me employee of the month this month )

    Thanks for the memo idea, but honestly, I have to do this face to face. A memo would get lost on his desk and never see the light of day.

  2. #2
    Join Date
    Aug 2002
    Location
    Upstate NY
    Posts
    8,040
    I know this won't solve the treat issue but if you can get them to purchase at least the papers/copies etc... needed that would be a start. Would it be possible to state that "one must provide their own clickers" on all the papers, posters, etc.. that advertise and explain the classes offered? That would also get rid of the clicker issue.

    Good luck.
    Soar high & free my sweet fur angels. I love you Nanook & Raustyk... forever & ever.


  3. #3
    Join Date
    Jan 2006
    Location
    Pittsburgh, PA
    Posts
    828
    Quote Originally Posted by lv4dogs
    I know this won't solve the treat issue but if you can get them to purchase at least the papers/copies etc... needed that would be a start. Would it be possible to state that "one must provide their own clickers" on all the papers, posters, etc.. that advertise and explain the classes offered? That would also get rid of the clicker issue.

    Good luck.
    THAT IS A GREAT IDEA!!! Yes... get it settled and upfront from the beginning. That way, you are not the bad guy when the Clicker issue arises!!!

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