I like to keep the same email going for awhile...so I can go back and reread when I need to. My daugher always starts a new one and it drives me crazy. A lot of times she answers something I asked and it doesnt even make sense because I have forgotten the question..lol
But yea, my MIL does that sometimes so I know to always scroll down to see where she typed..She is 70 years old and does good with the computer and is self taught, so I am just glad she can do it.