Wow is a very appropriate word. I'm sorry you had to go through all of this. I guess the good side to this is that even though it was 8 long years at least you (1.) found out before the furnace ended up being replaced or blew up because of off the poor set up. (2.) thank God that you or no one in your home was hurt. (3.) The independent contractor that Sears sent out seemed to be legit and honest and didn't try to support Sears.