Sometimes even if you KNOW your neighbor, you are looking at them at an odd angle and not a normal view. I think shouting racisim is no better than shouting fire in a movie theatre. He acted like an ass and was treated accordingly.
I also agree a big apology is owed to this woman. She merely discribed the situation.
Some one on the Jon Stewart show said..."SO, what can we take away and learn from this situation?....Remember your damn keys!"

Claudia