Ooo... queue hoppers always make me mad too!

When I was still working retail, i remember it being around this time of year and we had a line up at the till - and some woman cut the line to the front. Everyone grumbled, but no one really said anything about it. I finished the customer i was helping, and said "next customer please" -- so the woman came to the front and put down her things. I said "I'm sorry, you're not next, this other lady is" (indicating the the person who got cut in on) "you'll have to join the line like the rest of the people here"

Well didn't she raise a stink! I took the next customer around her, and the next, all the while her raising heck about the level of service in the store, and what a b#$%^ I was, etc. etc., and eventually she left her items and left the store without purchasing them. Everyone else was pretty happy with the fact that she didn't get her way.