Computer problem. Help please. :(

[Tubby & Peanut's Mom]

Originally posted by tomkatzid
can you get to the start menu?
If you can, go to
all programs
accessories
system tools
system restore
click on restore my computer to an earlier time
then a calander will show and you either pick a highlighted date, or one of your own when the computer was working fine
follow directions
everything should be fine.
this will work only if you can get to the start menu to go to progtrams
let me know, if you can't we will go in another way.
I will try to e mail this to you too. iI work at 11am tomorrow, but i'll send you m y work # and you can call me there

Ditto. I was just going to suggest the system restore. I've used this in the past and it is a god-send!

[jenfer]

woo. i will try the system restore tonite when i get home from work. thanks!!!

[Laura's Babies]

I was going to suggest system restore but everyone else beat me to it.

My # 1 rule is NO ONE touches my computer without ME there to monitor what they are doing.. Some people do things, thinking they know what they are doing when in the real world, they do not and all it takes is ONE screw up to mess your computer up. They always say "I didn't do ANYTHING!" Famouse last words before you have to wipe it clean and redo it all over again...

[joycenalex]

jenfer, did the suggested fixes work?

[jenfer]

Tried System retore. Actually I tried every date available in March and nothing works. I really have no clue what's going on. Sigh...

[tomkatzid]

got your e mail, sorry it's not working. i just went into system restore in mine and made a new point just in case.
do you have virus protection and spy ware protection?
kataz

[tomkatzid]

one more quick thing, you did make sure system restore is truned on, right... go to
start
control panel
system
system restore
make sure there is no check in the 'turn off system control on all drives' box
and that the status 'monitoring' is highlighted

also go all the way back to Jan or the first day that you can look at and try that day.
Katz

[jenfer]

the box is not checked. but the other thing you mentioned is not highlighted... and it just look like the pic attached. and i do have virus protection and firewall since my last attack (which i had to take it to a shop)... so now it makes it twice within a 4 month period! yay!

[tomkatzid]

and this looks just like yorus, the light gray days I can not reastore to, same as yours? and you went back to the first restore date there is and tried it. ?

[jenfer]

yup, that's what it looks like.

[tomkatzid]

WOW, this sucks, I have no idea. I hope your co worker can fix it easily by taking it home. Do get back to me. I will call Darrel first thing in the morning too and see what he says. I'm sending him an e mail now.
Katz

[jenfer]

Yeah, it sucks. lol.

I will definitely let you know what's going on. Thanks for all your help.

[lizbud]

You might have to disable the firewall before you do the system
restore & turn the firewall back on afterwards. If you're in doubt,
it's probably best to take the hard drive into Best Buys or some
place like that.

I'm having a few problems myself and I know how frustrating
it is. Good luck.