Kirsten - could you email Cat Care yourself and find out if they operate in that area? Surely if they heard about this situation from you, they would call Karen's parents and offer to help.
It is SO sweet of those people to feed them, but they need medical help too. I know petrol is expensive, but if an organization near you could help them, you might volunteer to give the people and carriers a ride to the house.
HUGS.
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