Nope. At least at our airport, they bring the dogs right up to the Check In place, where you go to buy tickets, check luggage, and so forth. It is on the UPPER level. When you get off a plane here, and need to get baggage and then go out for a taxi (or your car) all that is on the LOWER LEVEL. We did not go down stairs except to be told to go back up lol. That's what I mean, for all the questions I was SO confused, but they did know what was happening. They needed access to the computer terminal to mark each dog in and arrived, and then as picked up. There are no computer terminals in that lower level, except in the lost luggage office.Originally Posted by jenn_librarian
If you are going to a LARGE airport for pick up, it could be a hike back and forth. Our airport is quite small, so it wasn't too bad going down and then back up again.
Sorry Leslie had a wasted trip to the airport; she should "make a big fuss" when she is on the phone with them, so it doesn't happen again!
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