What Kristl is trying to say I think is the restore discs. They may help but it sounds like the camera soft ware to computer soft ware is the problem.
I can understand the frustration we spent all weekend changing files and programs from netscape to exploer . I got cable DSL and its great but it was tring to push explorier to over ride netscape(which I love) I think we finaly got it going right, now I just have to remember how to get places.