I don't think their support will help since I figure the problem is somewhere in my system, and not the software itself.

I emailed a guy I know who is a real computer wizzard, and I hope he can help.

Besides, I just noticed another one of my programs (Imaging) is also responding to my camera and I can upload photos that way, but it's complicated and not very comfortable, it's just no fun - but at least it will do.

Kirsten