Thanks so much for all of your suggestions . . . so far, my complaints to officials have been met with apathy/indifference and I think I know why . . . each store in this chain is run by a member of one family . . . so it could be politics . . .

A fellow animal-lover co-worker visited the store today, and reported to me that the cages did not seem TOO awfully soiled so they must have FINALLY gotten around to cleaning, but that some puppies had no water and when she mentioned it to an employee they gave a look of exasperation and mumbled something about the chore of caring for the dogs being impossible to keep up with . . . my mission is just beginning here (thanks, too, for the links that I will persue!) and I like the idea of taking a photo (to persuade my hubby, of course!) as evidence!

It's so good to have you guys supporting me on this!