I hate, hate, hate having to hear the plumbing from toilets and showers in other rooms! ARGHHHHHH! I don't know how many nights I've been kept awake from numpties who take 20 minute showers at 3 in the morning!

I like a choice of pillows, good room service and knowledgable staff if I need to dash out for a meal, chemist or anything where I don't know where I am.